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Director Insight & Customer Strategy Oracle Dubai

Job Description
The individual will be a member of the Oracle Insight program, driving delivery of value to EMEA-based customers focused on business specific issues. Key job elements include:
● Leads customer engagements with the top customers and delivers high impact (impact = closed license revenue and customer satisfaction)
● Provides direct deal support by leveraging industry knowledge, management consulting skills and analytical abilities in identifying key drivers, assessing process capabilities and developing a business case for business process enhancement
● Integrates specific industry strategy, customer operational objectives and business process understanding to define a clear solution strategy with actionable value communication and enables a successful customer experience.


● Contributes to team thought leadership through constantly synthesizing the customer experiences into content and methodologies that can be leveraged.

● Leads the development of industry specific tools and analytical processes to be leveraged by the sales, marketing and consulting organizations in their respective roles.

● Demonstrates analytical and problem solving skills, and strong management consulting skills to influence thinking or gain acceptance of multiple customer constituencies.

Objectives:

As a member of EMEA Insight Team you will be measured on the following metrics:

● Increasing license revenue and market-share growth for business applications

● Increasing Oracle’s win/ loss ratio

● Increasing the average deal size

● Elevating the quality of sales and shortening of sales cycles

● Strengthening of customer satisfaction

Desired Skills and Experience
Profile:

The ideal candidate will have 10 years of experience with a premier consulting or investment-banking firm. 2-4 years of experience with industry leading companies in a functional management role in Financial Services, Manufacturing Retail & Distribution, Telecommunications or Public Sector will be a strong advantage.

The ideal candidate will have an MBA from a top-tier business school. An undergraduate degree in a quantitative field would be preferred. He/She will have complete fluency in English. Knowledge of Arabic or any other European language will be a plus.

Required Skills:

● Demonstrated ability to learn quickly and participate on strategic consulting projects with varied industry focus and business imperatives

● Proven aptitude to work in a virtual team environment and ability to build consensus

● Exceptional business problem solving combined with strong analytical and interpersonal skills

● Outstanding oral and presentation communication skills

● Knowledge of ERP and IT systems with emphasis on business applications is preferable but not essential

Work & Compensation:

The work hours are flexible. Some travel may be required and can be self-managed, providing a high degree of work-life balance. Compensation will be attractive and highly competitive.

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